Question 1

How can I get support for buying or selling a used EV on JUST.ev?

Accepted Answer

Fill out the contact message form above, email support@justevindia.com, or call our support line for assistance with listings, buyer chats, or account settings.

Question 2

What is the response time for customer support inquiries?

Accepted Answer

Our dedicated support team responds to support tickets and contact inquiries within 24 hours on business days.

Question 3

How can I contact a seller directly regarding a vehicle listing?

Accepted Answer

On any vehicle detail page, click 'Contact Seller' or 'WhatsApp' to communicate directly with verified vehicle owners or dealerships.

Question 4

What should I do if I face issues while uploading my EV listing?

Accepted Answer

Submit a support ticket with your vehicle details and contact number, and our team will guide you through publishing your listing.

Question 5

How can dealerships partner with JUST.ev?

Accepted Answer

Dealerships can visit our Partners page or contact partnerships@justevindia.com to onboard inventory and access dealer dashboard tools.

Question 6

Is phone support available for urgent inquiries?

Accepted Answer

Yes, our phone helpline +91-8000-587838 is active Monday to Saturday from 9:00 AM to 7:00 PM IST.

Question 7

Where is JUST.ev corporate headquarters located?

Accepted Answer

JUST.EV Technologies Pvt. Ltd. is headquartered in Hyderabad, Telangana, serving electric vehicle buyers across India.

Question 8

How can I report an inaccurate or suspicious vehicle listing?

Accepted Answer

Use the 'Report Listing' button on any vehicle page or contact support@justevindia.com with the listing URL for immediate review.

Contact JUST.EV Customer Support